Privacy Policy

Data Controller

Leicester Wealth is the data controller for personal information collected through this website. You can contact us at info@leicesterwealth.co.uk.

Information We Collect

We collect the following personal data when you use our contact form or interact with our services:

• Name
• Email address
• Phone number (if provided)
• Message content and enquiry details

How We Use Your Data

We use your personal information for the following purposes:

• To respond to your enquiries and provide the services you have requested
• To send you information about our services where you have given consent
• To comply with our legal and regulatory obligations

Legal Basis for Processing

We process your personal data on the following legal bases under the UK GDPR:

• Consent: Where you have given us explicit consent to contact you
• Legitimate interest: Where processing is necessary for our legitimate business interests, such as responding to your enquiry
• Legal obligation: Where we are required to process data by law

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 24 months unless you become a client, in which case data is retained in accordance with financial services regulatory requirements.

Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.

Cookies

This website uses essential cookies required for the site to function. We do not use tracking cookies or third-party analytics cookies. If this changes in future, we will update this policy and seek your consent where required.

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to data portability: Request your data in a structured, machine-readable format
• Right to object: Object to the processing of your personal data
• Right to restrict processing: Request that we limit how we use your data

To exercise any of these rights, please contact us at info@leicesterwealth.co.uk.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk/make-a-complaint or by phone on 0303 123 1113.